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I have reported this to their support staff 3 times and it was ignored every single time. To sign back in you can use your social media account or email and password.

UPDATE:- looks like they won't refund me... Hiking in the mountains. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo.



I registered badoo after using many other dating networks. After using it for a few months, trying with different styles of clothing, pictures etc, after purchase credits and all extras I can clearly define that more than 90% of the profiles are fake. Its kinda sad, that they pump the website with good looking people just to make you feel you have good chances after you purchase all the extras. Even I don't get messages from matches which is wired, I have written more than 3k profiles and get exactly 5 answers. You make the math. Have tried different approaches which almost always work on other social networks. IRL I have a lot of success, as I think im not just an average dude, but I have more than very good income, and I'm really sporty and good looking so saying you are fat ugly poor guy that is the reason why you don't get responses is very wrong. Conclusion, don't waste time and money. But mostly time, because time is money :D Thank you for your feedback. As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious. We also recommend that you visit the following page to find some safety and security tips: badoo. To potentially increase your reply rate, we recommend that you try to be more creative and use something that will catch a user's attention. For example, rather than copying and pasting the same message to everyone you like, read their profile first, see what they're into and send an appropriate message. Additionally, don't forget to add pictures of yourself with of the best possible quality. This way, we are pretty sure you should get more replies! Hello Steven, We're sorry to hear that you've had difficulties trying to delete your Badoo profile. Unfortunately, some account functions will be limited if you have not confirmed your email address, this is for security and ensures that you are the owner of the account. If you would like further assistance with deleting your Badoo profile or any other account functions, please do message us and we'll be happy to help. We look forward to hearing from you! This company can be sumarized in one word - scummy Lets forget about the fake profiles and all the other stuff that should make you get premium etc. Lets talk about the payment system. I am unaware about purchasing anything in this app, yet it had my credit card details now granted, i might be wrong, but i know for sure that i did not save the details The whole payment system is designed around the idea of user buying the most expensive service in error. I know badoo, dont bother, its designed to make purchases more convenient to the user When selecting any premium service, it automaticly selects lifetime premium account for roughly 100 euros with big green button in the middle - proceed. If you click it in mistake, well..... Requesting an refund is pointless even though consumer has right to a refund of digital service within 14 days of purchase. They claim that as you recieve the benefits of the premium right away, you lose the right to a refund. This would not stand in court and i am starting to think that collective lawsuit is in order as this happens way to often to a lot of people. Even if this payment was not performed by you, without your presence or consent somebody gets a hold of your phone for example this company just ignores it and refuses to refund you anything. I have reported this to their support staff 3 times and it was ignored every single time. This is once again, illegal. The only way for you to get a refund, is to go to your bank directly and file a refund request, but you can do that only in case that this payment was not done by you as in my case. Hi Daniel, Thank you for taking the time to review Badoo! We have tried to reach out to you but we've not yet heard back from multiple attempts to assist you with this. When downloading Badoo to your mobile device, our app store and play store descriptions clearly state that Badoo is a free app that offers in-app purchases. In any instance, we offer two very popular services that offer different premium features on Badoo. Credits and Badoo Premium are two separate premium services. Credits are to purchase self-promotion services such as Rise Up, extra shows and Get Featured. However, Badoo Premium is a subscription based service, with the exception of our lifetime plan, that enables you access to many different functionalities for the period you subscribe. Undo your last no vote, top chat, invisibility and access people who liked you. In regards to your individual purchase, when performing a transaction on Badoo, our most popular package of Badoo Credits or Badoo Premium subscription period will be selected by default, it's then up to you to decide if you would like to change which package or subscription you wish to purchase. Our most popular services change depending on which one is most popular at the time. As stated in the terms and conditions presented before making your purchase, you may lose the right to a refund for services that are used or downloaded. Badoo Premium is a service that, once activated, the benefits are instantly received and unlocked. As requested in our message to you, if you would like us to investigate further and check if there is anything further we can do for you, please reply with your registered email address or phone number and we'll be happy to help! We look forward to hearing from you. Thanks for your review! You can use Badoo for free and it is up to you to purchase any of our premium features or not. You can create a profile, upload as many photos and videos as you want, and chat and meet new people. Our premium features provide the possibility to gain more attention. So essentially, you can never get a refund. Highly misleading, and questionable on the legal aspects, but just be warned. Once you pay for something, that's it... The site is filled with buttons that look like they will just take you to another menu, but instead they immediately deduct credits or even money from your paypal if you ever made a purchase with it earlier. I don't know how many actual people are up there, but this site is legitimately dangerous. I'd advise everyone to stay away from it. Thanks for your message. The promotion you saw outlined that you would receive 14 days of Badoo premium for free if you purchased a 180 day package. Since you proceeded with this offer, you have received a total of 194 days of Badoo premium instead of the regular 180 days. Unfortunately this promotion is not a 14 day trial offer and that is why you've been charged straight away. Please do let me know if you have any other questions. Well, since I've tried so many dating sites, I can't really say that Badoo is the worst. There are so many awful sites, the competition is huge. It was cool using Badoo for some time, despite all the limitations you have, being a non-paying user. TBH, I never met anyone on Badoo, but I did have some chances. There are actually few downsides on a technical issue, why you shouldn't use Badoo: 1. It is the worst of all sites. You can only filter by gender, age and location. Not by interests, language spoken, sexuality, looks, features... You can pick by Online status. But it is so poorly developed on purpose, of course that you can choose only between online users and all users. Which brings out tons and tons of profiles, who weren't active for 5 years or more. And the only info you see is that they haven't been online 7 + days. They prompt you to rate them almost every time you log in. And if you rate them bad - explanation is mandatory. Block user option only prevents them from writing a message. They can still visit your profile, see all details, spy on you. Speaking of spying, you can track every user that has enabled Location services on his phone or browser to a 500 meters circle. Or even more precise. Is this even legal? My agony began in the last few months. I accepted, thinking it can't do any harm. And later they asked me to pay for same service. Since I didn't want to, it seems I made them angry. The visits to my profile stopped, no Likes from girls. Just to make things clear, I'm very picky to whom I send messages, so I'm not some sort of spammer. And at one point, I even lost the possibility to send messages to anyone. There's no Chat icon for me on any profile. First I need to Like that person. And after I do, they say I can't send message, because we didn't match yet. Unless I pay for credits, of course. After a while, it started being frustrating. So out of curiosity I've created a fake girl profile, to check what's going on. My profile is nowhere to be seen. It doesn't appear in People nearby, I don't show as a visitor at all. My Like to that girl is also invisible. I can't send her a message. It's like I don't exist at all on Badoo. And that girl profile receives tons of visits, Likes and messages from other users. Unlike many of people on Sitejabber, I'm not asking you to find me a girl, to arrange a date. I'm only asking for little decency. One star is what you get. And they took advantage to block my legit profile, because I publicly admitted I created a fake profile, with explanation why I did it. So much of a decency I asked for. SImpy don't use Badoo Thanks for taking the time to send us your comments. It sound's like you're experiencing a technical issue and we'd love to help you get this resolved. Could you please message us with details about what you're experiencing in regards to not being seen. We'll also need your registered email address to locate your profile, this is to check your settings are correct. I look forward to hearing from you! Jake Do not expect to meet anybody serious on here! UPDATE:- looks like they won't refund me... On following a notification after bumping into somebody a pop up window offering a lifetime premium popped up, I hit the hole button on my phone to exit and inadvertently purchased premium for £99. I dont want this and cant afford this. I am single father to a disabled child and this is a lot of money for me. Have tried speaking to the customer services to explain but they refuse to refund despite the terms and conditions giving the right to cancel within 14 days. Awful service, awful app. Not human at all when it comes to dealing with people and not following my consumer rights. Having tried all the major dating sites over the years, I can safely say that Badoo is the worst I've ever encountered. I think the issue is country-specific; Badoo has almost no active UK users, so most of the potential matches you are shown have been there long enough to be rated tens of thousands of times over the course of several years. They're no longer active, yet it pretends they are. Badoo is also a scam site. Don't give them any card details; I decided to try out the £4. They do this by automatically signing you up to recurring billing, without actually telling you they've done so; one feature of recurring billing is 'auto top-up' when you fall below 200 credits. Because I had never bought any before, it instantly 'topped up' my balance. I recovered the money but it took several days. Even with premium, you don't get any of the features you'd get with the premium version of any other site. I don't really understand why anyone would use Badoo. It has no unique functions or features, everything costs a small fortune and the site is set up to scam money out of people I don't seem to be the only one - check dozens of other reviewers from whom Badoo has taken money without permission. They'll mislead you at every turn. At once point it claimed to have more members from my town than there are residents in my town. Worst dating site I've encountered. I assume people from other countries have more joy, but don't waste your time or money in the UK. I immediately after a hr of having this service looked for a contact number to codrially fight this charge. To not get hit with the You use the service you paid for line. So I am expecting to get all of my money. But the lack of human contact via phone, and email is going make this difficult process. I am very angry and really thinking about an international class action lawsuit. I even called Dublin. I never let anyone take money from me in life. It aint going to star now.

To save time when creating your profile, go to and update your profile from a laptop. So I am expecting to get all of my money. As requested in our message to you, if you would like us to investigate further and check if there is anything further we can do for you, please reply with your registered email address or phone number and we'll be happy to help! Or even more precise. In a peer-reviewed study by Cambridge University in 2009, Badoo received the lowest score for privacy among the 45 social networking sites examined. However, Badoo Premium is a subscription based service, with the exception of our lifetime plan, that enables you access to many different functionalities for the period you subscribe. And the only info you see is that they haven't been online 7 + days. In both versions, the platform strongly encourages paid in-app or online purchases to get the most out of your experience. Highly misleading, and questionable on the legal aspects, but just be warned. In recent updates the dating app no longer allows you to even swipe right to show interest in a profile unless you have at least one pic uploaded. The website is ranked 150 among all sites worldwide and 1 in the relationships category.